Privacy Policy

Last Updated: [Insert Date]

At FishTech Sales Store (“we”, “us”, or “our”), operating through www.fishtechgear.com, we are committed to protecting the privacy of tournament anglers and fishing professionals worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our precision fishing equipment.

1. Information We Collect

We collect the following types of information to provide secure transactions and tailored service for high-performance angling equipment:

• Personal Identification: Name, email address, shipping address (including tournament locations), phone number
• Payment Information: Encrypted card details (Visa, MasterCard, JCB), PayPal email, billing address
• Transaction Data: Purchase history of fishing gear (bait boats, downriggers, rod holders etc.), order values, currency preferences
• Technical Data: IP address, browser type, device information for fraud prevention
• Communication Records: Correspondence with our angler-support team regarding time-sensitive orders

2. How We Use Your Information

We process your data with the same precision we expect from our tournament-grade equipment:

• Process and ship orders for competition-critical gear with Express Precision Delivery
• Verify high-value transactions (e.g., Sunny 3.0 bait boat purchases over £500)
• Prevent fraud in accordance with PCI-DSS Level 1 standards
• Provide Japanese-language support for JCB cardholders
• Expedite repeat orders during peak carp season (April-October)
• Communicate about order confirmations, security alerts, and product updates

3. Data Sharing & Disclosure

We share your information only as necessary to maintain tournament-ready service standards:

• Payment Processors: Secure transmission to Visa, MasterCard, JCB, and PayPal for transaction authorization
• Fraud Prevention Services: Our London-based security team screens transactions in real-time
• Shipping Carriers: Only verified addresses receive deliveries of technical fishing equipment
• Legal Compliance: When required by UK or international law enforcement for high-value equipment exports

We never sell angler data to third-party marketers.

4. Data Storage & Security

We protect your data with military-grade measures worthy of professional angling gear:

• 256-bit SSL encryption for all transactions
• PCI-DSS Level 1 compliant storage (the highest industry standard)
• Automated purging of raw payment data after 30 days
• Secure servers located in the European Economic Area
• Manual verification protocols for bulk orders of small parts

5. Your Rights

As a discerning angler, you have the right to:

• Access your personal data we hold
• Correct inaccurate shipping/payment details
• Request deletion of non-essential data (excluding transaction records required by HMRC)
• Object to processing of non-critical communications
• Receive your data in portable format for international tournament travel

To exercise these rights, contact our Angler Support Team at [email protected].

6. Cookies & Tracking Technologies

We use essential cookies with the precision of a Browning Hyper Carp net:

• Session Cookies: Maintain your cart contents during tackle selection
• Security Cookies: Enable 3D Secure authentication for card payments
• Preference Cookies: Remember currency (GBP/EUR/USD/JPY) and language settings
• Analytics Cookies: Track gear popularity (e.g., downriggers vs float tubes) without personal identification

You may disable non-essential cookies in browser settings, though this may affect Express Precision Delivery functionality.

7. International Data Transfers

As we serve anglers globally (excluding certain Asian/remote regions):

• European transactions remain GDPR-compliant
• Japanese customer data receives additional JCB-specific protections
• All cross-border transfers use Standard Contractual Clauses

8. Policy Updates

We may update this policy as our security measures evolve – changes will be posted here with a new “Last Updated” date. For urgent questions about privacy during competition season, contact us immediately.