FAQ

Founded by anglers for anglers, FishTech Gear specializes in high-performance technical fishing equipment for serious enthusiasts. Our curated selection focuses on precision gear like bait boats, downriggers, and specialized carp equipment, backed by global delivery solutions designed specifically for fishing professionals and tournament competitors.

Our headquarters is at 79 Kinnerton St, London, GB EC4X 7MJ. All orders are personally verified by our team of fishing enthusiasts before dispatch to ensure they meet our rigorous standards.

Absolutely. Our team consists of experienced anglers who have field-tested our equipment in conditions ranging from Thames estuary to international tournament waters. For specific technical questions about bait boats, downriggers, or rod holder compatibility, email us at [email protected].

We specialize in technical equipment for discerning anglers who demand precision performance. Our product range—from Browning Hyper Carp nets to Sunny 3.0 bait boats—is selected specifically for anglers who view fishing as both passion and precision sport.

We maintain regular inventory of essential small parts to ensure tournament anglers and professionals can replenish their kits. Most small parts are restocked weekly—sign up for our newsletter to receive restock notifications.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed securely through our encrypted payment gateway.

Common reasons include:

• Incorrect CVV or expiration date
• International transaction blocks (contact your bank)
• Exceeding your card limit

For persistent issues, try PayPal or contact your card issuer.

We process orders rapidly (within 1-2 business days) to ensure fast delivery. Contact us immediately at [email protected] if you need modifications—we’ll make every effort to accommodate changes before dispatch.

Express Precision Delivery:

• Carriers: DHL or FedEx
• Delivery Time: 10-15 days after dispatch
• Cost: £12.95 (all orders)
• Features: Tracking, reliable delivery windows

Standard Angler’s Choice (Free Shipping):

• Carrier: EMS
• Delivery Time: 15-25 days after dispatch
• Cost: FREE on orders over £50
• Best for: Non-urgent orders or stocking up

Due to complex customs regulations in certain Asian markets, we currently limit shipping to regions where we can guarantee reliable delivery of our technical equipment. We’re actively working to expand our service area—check back for updates.

All orders are personally verified and processed within 1-2 business days from our London headquarters. During peak season (April-October), allow the full 2 days for processing.

Yes, tracking is automatically provided for Express Precision (DHL/FedEx) shipments. For EMS shipments, tracking may be available depending on destination—contact us for details.

We offer a 15-day return policy from receipt of delivery. Items must be unused, in original packaging with all tags. This applies to all products from rod holders to small parts.

Contact us immediately at [email protected]—we’ll help determine if there’s a compatibility solution or process a return. For technical equipment, we recommend checking specifications carefully before ordering.

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). We recommend using tracked shipping for returns.

Once we receive and inspect the returned item, refunds are processed within 5 business days. The timing depends on your bank/payment provider—typically 3-10 additional business days.

Refer to your Sunny 3.0 bait boat manual for specific maintenance schedules. Generally:

• Rinse with fresh water after each use
• Check propeller and rudder mechanisms weekly
• Store batteries separately in cool, dry conditions

For advanced troubleshooting, email our tech team.

Our Browning float tubes and pontoons have varying capacities (typically 120-150kg). Check individual product specifications or contact us—we’ll recommend options based on your gear load and body weight.